Celine Teoh on the “Catching Small Signals” Hack: How Consultants can Better Understand their Clients and Build Trust

Celine Teoh is an executive coach who helps C-suite executives in consumer companies convert potential into performance for their teams. She is a certified Tiny Habits Coach by BJ Fogg of Stanford’s Behavior Design Lab, with a focus on turning insight into action through habit formation.

Celine is also an ex-McKinsey consultant with decades of consulting experience with Fortune 500 companies. She holds an MBA from Stanford and a BSc from the London School of Economics, speaks multiple languages and is learning a lot about behavior design with her new puppy.

In this episode, Celine introduces a hack called "Catching Small Signals", which is useful for consultants hoping to quickly grasp the needs of different stakeholders, and building empathy and trust on the way to becoming a Trusted Advisor.